Exceeding expectations

Putting the passion and personal touch back into property!

The term ‘Typical Real Estate Agent’ could not be further from accurate when describing Von Barnes, which becomes evident upon meeting this kind, warm and passionate human! Whilst her achievements and results in both business and the real estate industry are extensive; Von prefers to let her immediately captivating charisma do the talking, and trust us, it is much more engaging that a list of numbers and stats!

Brisbane born and bred, Von has degrees in Arts and Education, discovering her enthusiasm for sales early in her career with a role as Director for Mary Kay Cosmetics, a position that she held for 30 years. Combining her life skills and enthusiasm for helping others, Von began her real estate career over a decade ago, with the vision of starting her own company. This aspiration became a reality in 2016 when Pinnacle Properties officially opened its’ doors with a team of just five.

Amongst her many notable accomplishments, Von has travelled internationally as a motivational speaker, is an ambassador for Red Nose Day, SIDS for Kids and was awarded Queenslander of the Year in 2010. Empowering women in business, Von’s motto ‘To give women the opportunity to fulfil the lifestyle they deserve’ continues to be her mantra to this very day, employing a powerhouse of predominantly female staff.

You only have to read one of her many testimonials to realise that Von is not your average agent, with her client’s using phrases such as ‘an absolute delight’, ‘dynamic’ and ‘emotionally invested’ to describe her. Von’s professionalism, keen eye for detail and tenacity creates the recipe for an exceptional agent that will not only help you to achieve an optimal result, but hold your hand through the process with kindness, empathy and dedication.

Von lists her weakness as chocolate, cheese and champagne, and her strengths as communication, compassion and community. A genuinely caring and humble person, you will never feel like just a number when working with Von and her team, with over 90% of her business coming from referrals. No matter where you are in your real estate journey, Von is honoured to work with each and every client to not only exceed their expectations and deliver outstanding service, but to put the passion and personal touch back into property!

Accounts Manager John Barnes is a patient, easy-going and detailed professional with extensive experience working in the Energy sector. As Pinnacle Properties’ Accounts Manager, John is responsible for taking care of clients, working for owners and looking out for their interests. Prior to joining the Pinnacle Properties team, John was a Senior Project Engineer for Origin Energy, where he worked for eighteen years. The skills he developed and refined there have been highly transferrable to his current role at Pinnacle Properties. Aside from John’s professional experience, he also brings his own personal experience as a property owner and investor. Through this lens, John understands the industry and position landlords are in; trusting someone with the management of their asset. John is highly aware that an investment property is a highly valued asset and in this he is highly empathetic and personable.

Personable, creative, committed.

Jacquelyn’s inspiration for selling real estate has cultivated over years of travel along with her interest in architecture and interior design abroad and on home soil.  She has successfully spent the past 10 years providing home staging services to sellers, in turn resulting in quick sales and maximum returns by attracting and influencing potential buyers.

Jacquelyn’s sophisticated understanding of what influences buyers and her astute ability to transform and market properties is at the forefront of real estate trends. Her approach to selling transcends the traditional role of agents. With a wealth of experience in the service industry along with her passion for the Real Estate, Jacquelyn provides her clients with a mindful and committed service ensuring maximum return on time, money and investment.

Kathy has been involved in Real  Estate for over 20 years as an avid investor and through her previous career of 25+ years in the banking, financing and conveyancing sectors.

Kathy’s ability to connect, listen and communicate effectively with people has greatly benefited her in her chosen field.  It gives her clients the confidence that they have entrusted the right agent with their most important asset.  Her negotiating prowess has a proven effective track record of obtaining premium results for both vendors and purchasers in achieving the desired outcome of sale.

Dedicated to achieving premium results for her clients, Kathy prides herself on her strong professional work ethics which have resulted in a satisfied and happy client base.

Responsive and supportive every step of the way, you can feel confident and assured that when you choose Kathy to market and sell your property, you will receive thoroughly professional service coupled with honesty and integrity and the willingness to step outside of the box and go that extra mile.

The ability to be able to play a part in one of life’s most important dreams, to own your own home, is a pleasure that never ceases to delight her and finding the right buyer is a challenge for her that she genuinely strives to achieve.

With a positive attitude, refreshing honesty and a genuine passion for property and people, you can expect and receive the exceptional service that has won Kathy the respect and trust of many home owners.

The Pinnacle team is thrilled to welcome Liz Drew to the team. Liz’s career has seen her take on a number of customer service roles in various industries, including banking and retail. Liz has always been interested in real estate, and is excited to embrace a new challenge. She’ll be taking on the role of the Personal Assistant to our Principal, Von, as well as reception duties. She’s passionate about providing the best customer service she can, and is looking forward to helping our clients and agents.

Pinnacle Properties’ Marketing Manager, Lucero Fecioru, is our resident social media marketer and design extraordinaire. With eight years experience in communication, public relations, event planning, design and marketing, Lucero has a plethora of talents.

Having worked in both Mexico and Spain, Lucero brings with her a wealth of international knowledge and experience. In particular, she is an expert in creating, engaging and visually appealing designs. Regarded by her colleagues as hardworking, committed, self-motivated and positive, Lucero is a cherished asset who we are lucky to have on our team.

Pinnacle is pleased to welcome our newest Project Manager, Catherine McKinney, to the team!.

Pinnacle is pleased to welcome Sandra McQueen to the team. Sandra will be working within our rental portfolio as a Rental Management Accounts, and brings with her several years of real estate experience. Previously, Sandra has worked as a Personal Assistant  to a Dealer Principal, and also has experience working as a Buyer’s Agent.

She’s a self-proclaimed bad joke teller, but luckily there’s a flip side: this quality is actually quite funny to others! Her interests outside of work are varied: she’s a passionate motorbike rider and racer, as well as a bit of a foodie and an animal lover. Sandra is looking forward to meeting her new clients at Pinnacle.