Exceeding expectations

With an excess of 90% of Von’s business coming from referrals, it is impossible to deny that Von is a top selling agent in Brisbane.

So what makes Von so special? Her enthusiasm and commitment is never-ending. Von’s warm personality and unrelenting dedication to achieve her client’s goals has cemented Von as a powerhouse in the property industry. Von will travel across Brisbane to meet her client’s requirements. In fact, Von has had tremendous success in securing sales and purchases for clients within 37 different suburbs. That’s a lot of very satisfied customers!

Throughout Von’s extensive experience in the real estate business, Von has built a strong rapport with every client. Von’s point of difference is her ability to listen to what her clients want, and to deliver on these desires. Her warmth and commitment to her client’s needs ensures the success of their goals. This underlies everything she does.

Steadfast in the notion that property is a vehicle for wealth creation, Von can provide you with strategic guidance on improving capital values and return on investment. Thanks to word-of-mouth referrals, Von’s work as a buyer’s agent has exploded. Von has a constant stream of new and returning clients who love her unique, enthusiastic and professional approach to the real estate industry.

With Von’s tenacity and infectious charisma, you can rest assured that you’ll be well cared for in the buying, selling or investing process.

Personable, creative, committed.

Jacquelyn’s inspiration for selling real estate has cultivated over years of travel along with her interest in architecture and interior design abroad and on home soil.  She has successfully spent the past 10 years providing home staging services to sellers, in turn resulting in quick sales and maximum returns by attracting and influencing potential buyers.

Jacquelyn’s sophisticated understanding of what influences buyers and her astute ability to transform and market properties is at the forefront of real estate trends. Her approach to selling transcends the traditional role of agents. With a wealth of experience in the service industry along with her passion for the Real Estate, Jacquelyn provides her clients with a mindful and committed service ensuring maximum return on time, money and investment.

Cindy Reyneke is a sales dynamo, with 30 years of sales experience in various industry. She joins the Pinnacle team as a Real Estate Agent. Cindy lives and breathes property, and loves all facets of real estate, buying, selling, staging & renovations.

She is comfortable with making big decisions….. buying a home is a big decision for anyone. Cindy is familiar with making big decisions, she married her partner of 19 yrs on two days notice!

Cindy is a personable, client motivated agent who loves nothing better than to provide excellent customer service, by listening to her client’s, understanding their selling motivation, adapting to their needs and delivering on promises.

Welcome to the team, Cindy – we know our customers are going to love working with you!

Rental Manager John Barnes is a patient, easy-going and detailed professional with extensive experience working in the Energy sector. As Pinnacle Properties’ Rental Manager, John is responsible for taking care of tenants, working for owners and looking out for their interests. Prior to joining the Pinnacle Properties team, John was a Senior Project Engineer for Origin Energy, where he worked for eighteen years. The skills he developed and refined there have been highly transferrable to his current role at Pinnacle Properties. Aside from John’s professional experience, he also brings his own personal experience as a property owner and investor. Through this lens, John understands the industry and position landlords are in; trusting someone with the management of their asset. John is highly aware that an investment property is a highly valued asset and in this he is highly empathetic and personable.

Pinnacle is pleased to welcome our newest Property Manager, Lilly Tichborne, to the team! Lilly’s no stranger to the real estate world, and has worked in virtually every area of the industry for the past seven years. She began her real estate journey as a receptionist in student accommodation, and from there, slowly worked her way through other positions and projects.

Lilly says, “I value my clients and enjoy developing relationships. I believe in open, honest communication and being fair to everyone.” This transparent attitude will put her in good stead to eventually realise her long-term career goal: to one day run her own agency.

In addition to real estate, Lilly’s also interested in rock climbing, travelling, and Japanese food – especially ramen (yum!).

Pinnacle is pleased to welcome Sandra McQueen to the team. Sandra will be working within our rental portfolio as a Property Manager Assistant, and brings with her several years of real estate experience. Previously, Sandra has worked as a Personal Assistant  to a Dealer Principal, and also has experience working as a Buyer’s Agent.

She’s a self-proclaimed bad joke teller, but luckily there’s a flip side: this quality is actually quite funny to others! Her interests outside of work are varied: she’s a passionate motorbike rider and racer, as well as a bit of a foodie and an animal lover. Sandra is looking forward to meeting her new clients at Pinnacle.

Pinnacle’s Property Maintenance sector is thrilled to have Erica Parker join the team. Your property is in good hands with people like Erica; she’s previously worked as a safety advisor with large multinational corporations. She’s used to dealing with high pressure situations too; in a previous life she actually trained as a midwife! Erica loves property and houses, especially landscaping and gardening. She’s also known for her excellent communication skills and her delicious whisky marmalade!

Pinnacle Properties’ Marketing Manager, Lucero Fecioru, is our resident social media marketer and design extraordinaire. With eight years experience in communication, public relations, event planning, design and marketing, Lucero has a plethora of talents.

Having worked in both Mexico and Spain, Lucero brings with her a wealth of international knowledge and experience. In particular, she is an expert in creating, engaging and visually appealing designs. Regarded by her colleagues as hardworking, committed, self-motivated and positive, Lucero is a cherished asset who we are lucky to have on our team.

Beth is an outgoing and enthusiastic individual who made the moved up from Sydney to pursue a career in real estate and follow in her mother, Von’s, footsteps. Von is an extremely talented agent with a warm personality and with 90% of her business coming from referrals it’s no wonder that success should run in the family.

At just 19 Beth has almost seven years of experience in retail from working in well- known companies such as MacDonald’s and Coles to working as a Casual Catering Assistant. With the skills gained in her experiences and her ability to create a conversation with anyone Beth, can take on challenges of all types. As an avid conversationalist and with her undying enthusiasm, Beth can find and fully understand what it is you are searching for and help you to achieve your dream.

The Pinnacle team is thrilled to welcome Liz Drew to the team. Liz’s career has seen her take on a number of customer service roles in various industries, including banking and retail. Liz has always been interested in real estate, and is excited to embrace a new challenge. She’ll be taking on the role of the Personal Assistant to our Principal, Von, as well as reception duties. She’s passionate about providing the best customer service she can, and is looking forward to helping our clients and agents.